IS

Briggs, Roberto O.

Topic Weight Topic Terms
0.203 collaboration support collaborative facilitation gss process processes technology group organizations engineering groupware facilitators use work
0.117 research researchers framework future information systems important present agenda identify areas provide understanding contributions using
0.103 group support groups meeting gdss decision systems meetings technology study electronic ems task process communication

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Balthazard, Pierre A. 1 Mittleman, Daniel D. 1 Nunamaker, Jr., Jay F. 1 Vogel, Douglas R. 1
group decision processes 1 group support systems 1 organizational role of information technology. 1

Articles (1)

Lessons from a Dozen Years of Group Support Systems Research: A Discussion of Lab and Field Findings. (Journal of Management Information Systems, 1996)
Authors: Abstract:
    During the past dozen years, researchers at the University of Arizona have built six generations of group support systems software, conducted over 150 research studies, and facilitated over 4,000 projects. This article reports on lessons learned through that experience. It begins by presenting a theoretical foundation for the Groupware Grid, a tool for designing and evaluating GSS. It then reports lessons from nine key domains: (1) GSS in organizations; (2) cross-cultural and multicultural issues; (3) designing GSS software; (4) collaborative writing; (5) electronic polling; (6) GSS facilities and room design; (7) leadership and facilitation; (8) GSS in the classroom; and (9) business process reengineering.